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Shipping Policy

Alexis' Suitcase Shipping Policy

We usually ship within 1-2 business days of receive payment. Please email us at shop@alexissuitcase.com or call 770-390-0010 with any special shipping requests.

Domestic (U.S.) Orders

We ship via USPS Priority mail or UPS Ground unless you request otherwise.  We reserve the right to use our discretion in choosing the most cost effective shipping method for your order.

Shipping costs include insurance.  We insure all packages for the full cost of the item(s).

We will send any order over $250 with signature confirmation required.

International (non-U.S.) Orders

We ship via USPS Priority mail unless you request otherwise. 

Shipping costs include insurance.  We insure all packages for the full cost of the item(s).

We cannot undervalue items on customs forms.  Shipping costs do not include customs fees.  You will be responsible for these charges when the package arrives in your country, and you will not be refunded for customs fees if an order is returned.